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Welcome to Scheduliy (“Scheduliy,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Scheduliy website, application, and related services (collectively, the “Service”), operated by SCHEDULIY (“Company”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the authority to enter into these Terms on behalf of yourself or the business you represent. By using the Service, you represent that you meet these requirements.

2. Description of Service

Scheduliy is an online appointment booking and scheduling platform designed for service business owners. The Service allows users (“Account Holders”) to manage bookings, calendars, client communications, and related scheduling functions, and allows their clients (“End Clients”) to book appointments through Scheduliy-powered booking pages.

3. Accounts and Registration

  • You must provide accurate, current, and complete information when creating an account.
  • You may sign up or log in using a Google account or other supported authentication methods. By doing so, you authorize us to access the basic profile information (e.g., name, email address) necessary to create and manage your account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
  • You must notify us promptly at support@scheduliy.com of any unauthorized use of your account.

4. Subscription Plans, Fees, and Billing

  • Certain features of the Service require a paid subscription. Current pricing is available at [PRICING PAGE URL].
  • Fees are billed in advance on a recurring basis (monthly or annually, as selected) and are non-refundable except as required by law or as otherwise stated in these Terms.
  • We may change our fees with at least [30] days’ notice. Continued use of the Service after a fee change takes effect constitutes acceptance of the new fees.
  • You are responsible for providing accurate billing information and for any taxes applicable to your subscription.
  • Failure to pay may result in suspension or termination of your account.

5. Free Trials

If we offer a free trial, it will convert to a paid subscription at the end of the trial period unless you cancel before the trial ends, unless otherwise stated at signup.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
  • Upload or transmit content that is defamatory, infringing, abusive, or otherwise objectionable;
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Use the Service to send unsolicited marketing communications (“spam”) to End Clients or third parties in violation of applicable law;
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law;
  • Resell or sublicense access to the Service without our prior written consent.

7. End Client Bookings

Account Holders are solely responsible for the accuracy of their scheduling information, availability, and any communications sent to End Clients through the Service. Scheduliy is not a party to the relationship between an Account Holder and their End Clients and is not responsible for disputes, no-shows, cancellations, or services rendered.

8. Third-Party Integrations

The Service may integrate with third-party platforms (e.g., Google, Calendly, payment processors). Your use of such integrations is subject to the applicable third party’s terms and privacy policy. We are not responsible for the practices or availability of third-party services.

9. Intellectual Property

The Service, including all software, design, text, graphics, and trademarks, is owned by the Company or its licensors and is protected by intellectual property laws. These Terms do not grant you any ownership rights in the Service. You retain ownership of the content and data you upload (“Customer Data”), and you grant us a limited license to host, process, and display that content solely to provide the Service to you.

10. Data Protection

Our collection and use of personal data is described in our Privacy Policy. Where we process personal data on your behalf as part of the Service (e.g., your End Clients’ booking information), you act as the data controller and we act as a data processor, and a Data Processing Addendum is available on request at support@scheduliy.com.

11. Termination

  • You may cancel your account at any time through your account settings or by contacting support@scheduliy.com.
  • We may suspend or terminate your account if you breach these Terms, fail to pay applicable fees, or if we reasonably believe your use of the Service poses a risk to us, other users, or third parties.
  • Upon termination, your right to use the Service ceases immediately. We may retain or delete your data in accordance with our Privacy Policy and applicable law.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE [12] MONTHS PRECEDING THE CLAIM. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death, personal injury, or fraud.

14. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your Customer Data, or your violation of these Terms or applicable law.

15. Changes to the Service or Terms

We may modify the Service or these Terms at any time. We will provide notice of material changes (e.g., via email or in-app notice) at least [14] days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

16. Governing Law and Disputes

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection law in your country of residence grants you the right to bring proceedings elsewhere.

17. Miscellaneous

  • Entire Agreement: These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and the Company.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • No Waiver: Failure to enforce any right under these Terms is not a waiver of that right.
  • Assignment: You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.